Softwire

Customer Testimonials

A selection of the comments we’ve received from our customers is provided below.

Applegate Directory

"We have been extremely satisfied with the service provided by Softwire. They took on board all of our requirements and ensured that these requirements were included in our project. The final project was delivered on time and as a fully working, accurate piece of software. We have no reservation in recommending them and look forward to working with them again in the future."

Andrew Tweedie, Managing Director, Applegate Directory.

Cambridge University Press

"Softwire is the rare supplier that's excellent in all respects - technical development, project management, communication, support - a company that's well run and produces excellent products. They are always professional and responsive, and they deliver projects on time and on budget. The impeccable quality of their work enables you to focus on other things. In short, they're a first-class supplier whom you can really trust."

Jeff Chen, Manager, Electronic Publishing, ELT, Cambridge University Press (New York).

CFS Europe

"Softwire are an excellent development and support partner. They consistently come in both on budget and on schedule, and never over-commit themselves. Enhancements to the original build were delivered seamlessly and without error. It has been a pleasure working with them."

Richard Pickering, Managing Director, CFS Europe.

G2 United Kingdom

"Right from day 1 Softwire demonstrated their expertise in managing complex projects. They handled every brief, meeting and conversation in an orderly and professional manner. It’s been great to work with them on important projects with the reassurance that you are in safe hands. Their approach to work is proactive and helpful with the end solution always the motivation. The team at Softwire are extremely approachable and feel like an extension of our own team within the agency."

Amanda Wright, Group Account Director, G2 United Kingdom.

Jarvis Hotels

"Softwire was initially selected to develop our software application due to their website, which portrayed a high degree of competency and a company we could relate to. The system was delivered on schedule, within budget and to our exact specifications. Furthermore, any query or request has always been effectively dealt with both promptly and fully. We have been extremely impressed and satisfied with the professional and friendly service Softwire have provided and would not hesitate to recommend them."

Jo Hughes, Project Manager, Jarvis Hotels Ltd

Lonely Planet

"We thoroughly enjoy working with the whole team at Softwire. They are a very skilled and talented group. Their commitment and dedication to our business enables us to deliver a unique author reviewed and recommended booking service. Softwire has proven to be a true partner to Lonely Planet."   

Troy Suda, Global Head of Hotels & Emerging Online Businesses, Lonely Planet.

"Softwire have been integral in building and shaping a key Lonely Planet product offering. We’ve established a strong relationship over three years; and we value their professional attitude, detailed communication and commitment to service."

Glenn Wilson, Associate Product Manager, Lonely Planet.

Mondial Assistance

“We contracted Softwire in a project management and application delivery capacity, to ensure that timescales for our project were adhered to and that we were able to react quickly and flexibly to customer change requests. Softwire worked closely with our system architects to integrate the new application with our existing back end systems, and delivered quality software on time even when faced with ever more challenging time scales.”

Roland Hesse, Head of Operations Support and Development, Mondial Assistance.

On Holiday Group

“Softwire has proved the perfect partner to OHG as it has gone through rapid and pressurized development and launch phases. We have been able to specify requirements quickly and efficiently, with prototypes being delivered for review and feedback. This flexible but professional approach has allowed us to develop industry leading software at incredible pace.”

Steve Endacott, Chief Executive, On Holiday Group.

RSA, The Security Division of EMC

“Softwire have performed several pieces of development work for RSA Security Professional Services over the last few years. We have been very impressed with their professionalism; in all cases the quality of their work has been outstanding and the software delivered on time and to specification. To date we have found no more than a handful of bugs in the software they have produced for us and Softwire have been very quick to correct these faults. The projects RSA Professional Services undertake are business critical and it's a real asset to have a partner both as versatile and trustworthy as Softwire to share the workload. We look forward to working with them again in the future.”

Nick Symms, Professional Services Director, EMEA and AP, RSA, The Security Division of EMC.

Serco

“Softwire delivered exactly what we asked of them, on time, to budget and at very short notice. I could not recommend them highly enough.”

Sean Williams, Development Director, Serco Welfare to Work.

“We were extremely impressed with the ability and professionalism of Softwire’s consultants. They drew out and analysed our complex requirements superbly and produced a clear specification for our development team.”

Richard Johnson, Managing Director, Serco Welfare to Work.

Thales Information Systems Security

“We were very satisfied with the service delivered by Softwire. We had a critical set of requirements that demanded a very time sensitive delivery. We also needed them to be flexible enough to address changes in development priorities without missing the overall project delivery date.

They offered a highly communicative team that kept us fully informed every step of the way. They also offered constructive and innovative approaches to addressing development and project challenges throughout. The end result was a brand new product to add to our SafeSign portfolio, delivered on time and to budget. We would definitely recommend them.”

Emma Harrington, Global Product Manager. Thales ISS, Identity Security.

Torridon Solutions

“We were looking for software developers who were technically first rate, who would be creative in solving problems and who could communicate – and we’ve not been disappointed. Softwire have been an excellent partner in the development of Swiftlight™ and we look forward to a long term relationship with them”

Pete McWhinnie, Founder and CEO, Torridon Solutions Limited.

University of Salford

“Having been involved in the selection of high value, corporate software applications I am only too aware of the need to identify a suitable supplier that both understands the business issues surrounding a project, and can accurately translate user requirements into functional software.

From the very first meeting with Softwire it was apparent that they had a detailed understanding of requirements for the HEeP e-procurement marketplace and the technical expertise to deliver a 'leading edge' solution. This has proved to be entirely true with Softwire exceeding all expectations by delivering software whose quality is 'first class' and which portrays in-depth knowledge of the complexities surrounding e- procurement within the U.K. Higher Education sector. To achieve this in itself is unique, however to do so within budget, on time and with a firm focus on delivering customer satisfaction is remarkable in this day and age."

Ray Corner, Director of Finance, University of Salford.

Voicepath

“Voicepath commissioned the development of a strategic and mission critical business application to Softwire, and were subsequently very impressed not only by the well designed and extremely stable solution they produced, but also by the professionalism and competence of their staff. At no stage did Softwire let me down, and they worked closely and effectively with our in-house staff to address the few minor problems that emerged.

The systems developed by Softwire form the technological backbone of our business and both Voicepath and our customers rely upon them to function flawlessly 24x7, which they do. Since going live the solution has been deployed to, and is now heavily used by, our entire geographically dispersed workforce. I have every intention of continuing to commission projects to Softwire as it has been a great pleasure working with them to date.”

Darin McLean, Technical Director, Voicepath.

Yudu Media

"Softwire have been both professional and efficient with their design and implementation, with an emphasis on high quality feedback which has been essential to our company. We would be happy to recommend their services to anyone looking to outsource high quality design and coding of complex multi-user online services, including J2EE, Web Services and overall secure information transfer."

Tom Stone, Development Manager, Yudu Media