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Design Director

Looking to unleash your creative leadership? Join this team. 

Our design team is a wonderful mix of researchers, UI, UX and service designers working together with developers to create unique experiences that solve people’s real problems. We’re looking for a senior, creative & resourceful design director to join us on the journey, help us grow and contribute to the conditions that enable us to flourish as individuals, as a team and as a company.

While the design tribe will provide you with a sense of home in the org, you will be an integral part of a cross functional leadership team within a portfolio of clients.  Here you’ll be responsible for identifying and shaping meaningful projects that pushes the boundaries of what we can do. You love keeping on top of consumer trends and always consider the bigger picture when teasing out real requirements from stakeholders. An expert in explaining the value of design and research to senior executives, you scope work accurately to allow teams to be brilliant at what they do.

You will have plenty of autonomy and opportunity to think about how our teams best meet client needs. While you may not be hands on in all phases of the work, the team will rely on you to work with them to set the vision and direction of a project, support and guide them at key stages in the process, setting the standard for what they need to achieve. You use your expert design thinking facilitation skills to create an environment that help teams and stakeholders synthesise insight into compelling consumer value propositions.

We are a fast-expanding team within a more established agency, where you’d have the rare opportunity to follow your work across both design diamonds. Unlike most agencies, we don’t just focus on innovation, proof-of-concept and early-stage engagements, we also have the cross functional teams to deliver the amazing experiences we conceive.  We work very closely with our clients in intense, user-focused, prototype driven sprints, that grow into long-term relationships.

We don’t just design. We have impact. 

In more detail, we’re after someone who can demonstrate:

  • 12+ years’ experience working as a designer within agency, design studio or product environment
  • A background in either UX/UI/UR or Design Strategy
  • Interesting and thought-provoking approaches to design challenges (both successes and failures), from story boarding to prototypes
  • Experience in working within design sprints/agile methodologies
  • Expertise in scoping and outlining approaches to projects
  • An ability to create trust with stakeholders at all levels
  • Great storytelling skills with a flair for structuring convincing pitch decks
  • Inspirational attitude and empathy for junior designers – with mentoring or line management experience
  • A strategic mindset and an ability to guide the design development process from discovery through delivery —ensuring quality of all deliverables
  • A strong POV on how to continuously improve and set the standard for our design output
  • Interesting projects, from both hands on and via working through others (influencing teams)


Softwire operates transparent pay scales and a profit share scheme based on role and overall company performance

  • Base salary is based on experience in role and ranges from £99,000 – £111,000
  • You can expect to receive an average of between £20,000 and £38,000 in profit share depending on your experience and company performance.
  • Pension: Additional 5% of salary

Additional benefits: 25 days annual leave (with the option to buy and sell), time off for company-wide morale activities, time off for charitable / CSR activities, free annual eye test, and opt-in health insurance, cycle to work and electric vehicle lease schemes, and payroll charity donations.

Apply now