Working with a startup means designing a fluid, lean and iterative process that moves fast while still establishing the solid foundations that can be built on as decisions get made. A two-week ideation period got the ball rolling, turning a concept into a prototype web app that allowed validation of assumptions and identifying and addressing blockers that might arise in customer journeys.
Customer feedback was collected at every stage of the process which helped support the potential of the tool, boosting commitment to getting the project to launch and giving key stakeholders the confidence that this was a viable and desirable product.
The Softwire team included a mix of backgrounds to enable fast paced development as well as effective oversight and governance and post-launch we were involved in upskilling AutogenAI’s own team to enable the software to be maintained and enhanced in the future.