The GovTech Summit
Join Softwire at GovTech Summit
Softwire is attending the GovTech Summit on 16 April 2026 at Central Hall Westminster, London. Our team will be there to discuss how government can adopt AI at pace without compromising on accountability or public trust.
Moving Fast Without Breaking Trust: How to Scale AI in Public Services Responsibly
Alex Wolff and Heather Venter will host a roundtable on deploying AI in public services quickly and responsibly.
Public services face mounting pressure to act: growing backlogs and rising demand make AI’s potential hard to ignore. But moving quickly without the right foundations carries its own risks, particularly when errors can spread at scale. The discussion will focus on how to choose the right use cases, design human oversight that works, and test systems rigorously outside controlled environments.
Meet the speakers
Alex Wolff
Director, Client Portfolio
Alex is passionate about making sure we solve real-world problems for our public sector and healthcare customers – often in fresh and innovative ways…
With these organisations looking to technology to transform their operations, Alex brings an enviable blend of expertise. Over the last 15 years, he’s worked with government departments, the NHS, and private healthcare providers to design and implement intelligent digital solutions that make a positive difference for the people using them.
He blends this knowledge of how to deliver successful digital programmes in government and health, with experience gained in a variety of commercial businesses, from startups to large enterprises.
Alex is smart, inquisitive, willing to challenge the premise and creative in suggesting new approaches. This makes sure we’re doing the right thing, and doing it the right way, so that we achieve the results our customers need.
Heather Venter
Client Success Director
As Client Success Director, Heather partners with central government organisations to deliver digital, data and AI services that improve outcomes for citizens. She builds strong, long-term strategic partnerships and helps teams move from early ideas to measurable impact. She is especially committed and focussed on AI governance, public sector transformation, and enabling effective, sustainable delivery that makes a real difference.
