Discovery

We’ll understand your challenges and scope out a service that meets your users’ needs and policy goals – however complex these are.

A successful digital service starts with a well-run discovery. Having run discoveries for high-profile public sector projects, we’ll help you get this critical part of your project spot-on.

However complex your users’ goals or policy landscape, we’ll understand what you’re trying to achieve.

We validate whether you need a new service, and if digital is the best solution. If it is, we set out your path to alpha and beyond.

The right skills and experience to deliver your discovery

• We’ve run discoveries in highly complex technical and policy environments, spanning numerous and diverse stakeholders, and involving sensitive data and legacy systems
• This vital experience gives you peace of mind that you’re working with a partner that knows how to scope out services to meet even the most complicated digital challenges
• Our user researchers and designers work with our developers – who have experience of delivering successful alpha and beta phases – to technically validate everything we recommend

This blend of user research, design and technical expertise gives you the confidence that what we’re proposing will both meet your users’ needs and be technically feasible.