Case Study Archives

The Challenge Design and build the system that ensures book contributors are remunerated when their works are loaned out from the UK’s public libraries.   When we borrow books from public libraries – in print, electronic or audio form – the authors, illustrators, narrators and other contributors receive remuneration for the loan. This is funded…

The Challenge Build the data insights platform used by decision-makers across the British electricity market, while helping Elexon to adopt agile, user-centric product development   Elexon is at the heart of Britain’s electricity system and is responsible for administering the Balancing and Settlement Code. Their reporting service is the primary channel for providing operational data on the…

The Challenge Rebuild two business-critical applications, as part of our continuing IT partnership with Anthony Nolan. Anthony Nolan saves the lives of people with blood cancer and blood disorders. More than 1,000 individuals per year get a second chance at life, thanks to the organisation’s work to recruit potential donors, fund ground-breaking research and provide…

The Challenge Work with RSA to deliver key components of its ambitious digital transformation, driving better customer and business outcomes. These included the rebuild of its flagship Morethan.com website, championing agile working, implementing automated testing and building a fully automated release pipeline to accelerate deliveries and minimise risk. RSA is one of the longest-established insurers in…

The Challenge  Produce the branding for a pioneering innovation startup that would resonate with its large corporate prospects.  intandem aims to revolutionise the way large corporations innovate. Its vision is to work in partnership with these businesses to enable innovation at scale, in a way that delivers tangible commercial outcomes.  As it prepared to launch,…

The Challenge  Provide comprehensive support for the UK’s Register to vote service, to ensure 99.999% availability, and exceptional performance under unpredictable loads. In parallel, deliver a series of enhancements to cut costs and improve efficiency.  Being able to vote in elections is one of our most fundamental democratic rights. And the legitimacy of UK elections…

The Challenge Help Moorfields Eye Hospital and its strategic partners take forward their pioneering healthcare research. Moorfields Eye Hospital is the leading provider of eye health services in the UK and a world-class centre of excellence for ophthalmic research. Moorfields wanted to use its millions of ophthalmic images to support its ground-breaking research, while carefully following…

The Challenge Support Change Ahead in its mission to help many more vulnerable people find homes, by using technology to automate its pioneering service to match tenants with available properties. Change Ahead is a charity working to alleviate poverty and prevent homelessness, including by providing practical ways for vulnerable people to find safe, long-term housing….

The Challenge:  Help Hackney Council kick-start its journey to create a modern, cloud-based electoral management system, by understanding requirements, providing estimates and creating a proof of concept to showcase the art of the possible. Of the many essential services councils provide, elections are among the most important. Local authorities maintain the electoral register, and are…

The challenge Help ViacomCBS establish and secure buy-in for a repeatable innovation process, capable of delivering a high throughput of new ideas to enhance Channel 5’s My5 video-on-demand service. Channel 5 is one of the most recognisable brands in media and entertainment. Owned by ViacomCBS, its popular home-grown programming, including The Drowning, sits alongside evergreen…

Designing the user experience for Bauer Media Audio’s pioneering subscription radio service

The Challenge Take over support for the UK government’s flagship gender pay gap service, move it to Gov.uk PaaS and streamline its operation to reduce costs and make the team looking after it more self-sufficient. The gender pay gap service is part of the UK government’s drive to tackle gender inequality in the workplace. Launched…